Customer Success Manager handling customers from all the segments and managing a portfolio of about 10M+ in ARR. I find joy in brainstorming unique ideas to create unforgettable experience
A seasoned professional with a rich background in customer success and account management. Over the years, I've honed my skills in building strong client relationships and ensuring their satisfaction by understanding their needs inside out. My journey began in support and solutions engineer role, where I cultivated a deep understanding of customer pain points and market trends. Transitioning into customer success, I've had the privilege of working closely with cross-functional teams, including developers, to deliver tailored solutions that exceed client expectations. Alongside, I've immersed myself in the intricacies of Go-To-Market strategies, leveraging my insights to drive impactful initiatives that propel business growth. Beyond the professional sphere, I'm an avid learner and enjoy exploring new technologies and methodologies.
